Who We Are

At Comfort Care at Home, Inc.we prioritise the privacy and security of your personal and health information. This policy explains how we collect, use, and protect your data.

Information We Collect

We collect personal details such as your name, address, phone number, email, date of birth, and emergency contacts. We also gather health-related information, including medical history, diagnoses, medications, care preferences, and insurance details. Technical data, such as your IP address, browser type, and website usage patterns, may be collected through cookies when you visit our website.

How We Use Your Information

Your information is used to deliver personalized homecare services, communicate with you and your healthcare providers, process payments and insurance claims, and improve our services. 

Sharing Your Information

We only share your information with caregivers and staff directly involved in your care. Third-party partners, such as payment processors and electronic health record (EHR) systems, may access your data under strict confidentiality agreements. We disclose information when legally required (e.g., court orders, public health mandates) or with your explicit consent for purposes outside this policy. We never sell your personal information.

Data Security

We employ industry-standard measures to protect your data, including encryption for digital records, restricted access controls, and regular security audits. Staff receive ongoing training to ensure compliance with privacy protocols.

Your Rights

You have the right to access, correct, or request deletion of your personal and health records where legally permitted. You may also opt out of non-essential communications, such as newsletters. To exercise these rights, contact us.

Retention of Data

We retain your information only as long as necessary to provide care services, meet legal requirements, or fulfill insurance obligations.

Changes to This Policy

Significant updates to this policy will be communicated via email or our website. Continued use of our services constitutes acceptance of the revised terms.

Contact Us

For privacy-related questions or concerns, reach out to:
Comfort Care at Home, Inc.

Address: 254 Chapman Rd, suite 100,Netwark,DE 19702

Phone Number: 302-737-8078 or 302-737-8077

Fax: 302-737-8076

EmailAddress: info@comfortcare-home.com